Peter Drucker famously said that management is doing things right; leadership is doing the right things. It can be tough fathoming out what the right things are, particularly in difficult times such as these. For example, is it about hitting key performance indicators at the exclusion of everything else? Maybe it’s playing safe and doing …
It’s a sad fact that the majority of change management programmes fail. Organisations simply under-estimate what it takes. Change management programmes rarely succeed if they are just the latest in a string of confusing initiatives. Right, done that, here comes the next one! A lot of us have seen and experienced that. The problem with …